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All our holidays are packages and, as such are financially protected. Danube Express is a member of ABTA (No Y0677) and for holidays that do not include air travel, our bonding with ABTA protects any monies paid to us.
Our Air Holidays are ATOL protected
The air holiday packages shown on this website are ATOL protected by the Civil Aviation Authority. Our ATOL number is 9697. Visit the CAA website for more information or see our Booking Conditions.
Danube Express Limited is a member of ABTA with membership number Y0677. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct.
For further information on ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ, Tel: + 44 (0) 20 3117 0581 or visit the ABTA website.
AITO is the Association for independent and specialist holiday companies. Our member companies, usually owner-managed, strive to create overseas holidays with high levels of professionalism and a shared concern for quality and personal service. The Association encourages the highest standards in all aspects of tour operating.
AITO sets criteria regarding ownership, finance and quality which must be satisfied before new companies are admitted to membership. All members are required to adhere to a Code of Business Practice which encourages high operational standards and conduct.
An AITO member is required to arrange financial protection for all holidays and other arrangements (including accommodation only) booked by customers with the member under the AITO logo. This financial protection applies to customers who are resident in the UK at the time of booking and to most overseas customers who have booked directly with the member. In doing so, the member must comply with UK government regulations. Members are required to submit details of their financial protection arrangements to AITO on a regular basis,
All members do their utmost to ensure that all their brochures and other publications, print or electronic, clearly and accurately describe the holidays and services offered.
All members are committed to high standards of service and believe in regular and thorough training of employees. Members continually seek to review and improve their holidays. They listen to their customers and always welcome suggestions for improving standards.
AITO endeavours to monitor quality standards regularly. All customers should receive a post-holiday questionnaire the results of which are scrutinised by the Association.
All members acknowledge the importance of AITO’s Sustainable Tourism guidelines, which recognise the social, economic and environmental responsibilities of tour operating. Those demonstrating their achievements beyond the pure acceptance of this principle are recognised by the award of 2 to 5 star status.
All members endeavour to deal swiftly and fairly with any issues their customers may raise. In the unlikely event that a dispute between an AITO member and a customer cannot be settled amicably, AITO’s low-cost Independent Dispute Settlement Service may be called upon by either side to bring the matter to a speedy and acceptable conclusion.
Danube Express is a member of the Association of Independent Tour Operators, 5039. To contact the Association, visit the AITO website or call 020 8744 9280.
A 4-day holiday journeying from the banks of the Danube to the shores of the Bosphorus encountering the stunning scenery and ancient architecture of Transylvania and rural Bulgaria along the way.
Capture the essence of Poland on a 4-day journey from the Danube to the Baltic. See Bratislava before heading north to Cracow and Wieliczka, then on to Malbork and Gdańsk. The jourrney ends in Warsaw.
This iconic 10-day holiday combines our Transylvanian Istanbul to Budapest and Polish Explorer routes with 3 nights bed and breakfast in Budapest at the Danubius Hotel Astoria.
An epic 7-day journey - a unique "loop" travelling through Transylvania and Bulgaria to Istanbul. After two full days exploring this fascinating city, return to Budapest via Serbia.
A 4-day holiday journeying from the shores of the Bosphorus to the banks of the Danube encountering the stunning scenery and ancient architecture of rural Bulgaria and Transylvania along the way.
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